Post-purchase

SETup & app

Practical answers only — do one thing and get back to training.

setup
How do I pair the device?
Answer Turn on the strikepad and open the app.If Bluetooth is enabled on your phone, the device will connect automatically and the app will show READY.
Does the app collect personal data?
Answer No. The app does not collect or send personal data. All training data and statistics are stored locally on your device.
Which permissions does the app need?
Answer Bluetooth is required to connect to the strikepad, and camera access is used for dodge / movement tracking features. On some Android devices, location permission is required by the system for Bluetooth to work. The app does not use or store your location.
Is there a monthly subscription?
Answer No. This is a one-time purchase. There are no monthly fees or hidden costs. You buy the system once and use it without any subscription.
Is the battery rechargeable?
Answer Yes. The system uses a built-in rechargeable battery, so there’s no need for disposable batteries. A full charge is designed to last through multiple training sessions.
How long does the battery last?
Answer Battery life depends on usage, but a full charge is designed to last through multiple training sessions. In active use, it typically lasts around 8–12+ hours before recharging is needed.

Shipping & Returns

Shipping & Returns

Clear and simple: timings, tracking, returns.

Compatibility
How does tracking work?
Answer Once your order ships, you’ll receive an email with your tracking link.Use this link to see the latest shipping status and estimated delivery date.
Returns — window and conditions?
Answer You can request a return within 30 days of delivery.The product must be unused and in its original condition.To start a return, contact our support team and we’ll guide you through the process.
My order arrived damaged — what do I do?
Answer Contact support within 48 hours and send a photo of the damage.We’ll review the case and arrange a replacement if needed.
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No fake numbers

Feedback and Metrics

Five dimensions tracked every session: accuracy, reaction, guard, output, consistency. No estimated punch power. Just measurable feedback that doesn't lie.

01

Defense

What it is

how well you deal with defensive cues.

Why it matters

This is the metric most tools can't measure — increase your score by dodging more punches

02

Accuracy

What it is

The percentage of strikes that land on time. total hits over total cues.

Why it matters

Speed and power are wasted on a shot that doesn't land clean. Accuracy is the base the other four metrics are built on.

03

Reaction

What it is

Average milliseconds between the cue firing and your contact, measured every rep.

Why it matters

The gap between seeing and reacting is where fights are won. We track it to the millisecond so you can watch it shrink.

04

Timing

What it is

how often you land inside perfect window over total punches.

Why it matters

Better timing means cleaner, more controlled striking.

05

VOlume

What it is

how regularly you are showing up. your active training days and session frequency.

Why it matters

Progress is a frequency, not a feeling. The grid remembers what motivation forgets.

Support

Still stuck?

Write to us — we reply with one clear fix, usually within a few hours.

Write to support →

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