Post-purchase

SETup & app

Practical answers only โ€” do one thing and get back to training.

setup
How do I pair the device?
Answer Turn on the strikepad and open the app.If Bluetooth is enabled on your phone, the device will connect automatically and the app will show READY.
Does the app collect personal data?
Answer No. The app does not collect or send personal data. All training data and statistics are stored locally on your device.
Which permissions does the app need?
Answer Bluetooth is required to connect to the strikepad, and camera access is used for dodge / movement tracking features. On some Android devices, location permission is required by the system for Bluetooth to work. The app does not use or store your location.
Is there a monthly subscription?
Answer No. This is a one-time purchase. There are no monthly fees or hidden costs. You buy the system once and use it without any subscription.
Is the battery rechargeable?
Answer Yes. The system uses a built-in rechargeable battery, so thereโ€™s no need for disposable batteries. A full charge is designed to last through multiple training sessions.
How long does the battery last?
Answer Battery life depends on usage, but a full charge is designed to last through multiple training sessions. In active use, it typically lasts around 8โ€“12+ hours before recharging is needed.

Shipping & Returns

Shipping & Returns

Clear and simple: timings, tracking, returns.

Compatibility
How does tracking work?
Answer Once your order ships, youโ€™ll receive an email with your tracking link.Use this link to see the latest shipping status and estimated delivery date.
Returns โ€” window and conditions?
Answer You can request a return within 30 days of delivery.The product must be unused and in its original condition.To start a return, contact our support team and weโ€™ll guide you through the process.
My order arrived damaged โ€” what do I do?
Answer Contact support within 48 hours and send a photo of the damage.Weโ€™ll review the case and arrange a replacement if needed.
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Every round counts

See yourself getting better.

Every session gives you something real to beat: accuracy, reaction time, defense, timing and consistency. Watch the numbers move as you keep coming back.

01

Defense

What you track

How often you successfully react to defensive cues like slips, guards and pulls.

Why you'll care

You are not just hitting targets. You are learning to react under pressure โ€” and seeing that response improve over time.

02

Accuracy

What you track

The percentage of strike cues you hit correctly during the round.

Why you'll care

A cleaner round feels better. Track how often you hit the right target and give yourself a number to beat next time.

03

Reaction

What you track

Your average response time from the moment a cue appears to the moment you react.

Why you'll care

It turns reaction speed into a simple challenge: can you respond faster than you did last session?

04

Timing

What you track

How often your strikes land inside the Perfect timing window.

Why you'll care

Good keeps the round going. Perfect gives you something to chase โ€” and makes every combo more satisfying when you nail it.

05

Consistency

What you track

How often you train, including active days, sessions and your ongoing streak.

Why you'll care

The best workout is the one you actually come back to. Your history makes it easy to see when one more round becomes a habit.

Support

Still stuck?

Write to us โ€” we reply with one clear fix, usually within a few hours.

Write to support โ†’

No account needed ยท just hit send

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